Frequently Asked Questions

1. What types of rugs do you offer?

At Rugs1, we offer a wide variety of rugs, including handwoven, hand-knotted, and machine-made rugs. Our collection spans different styles, such as traditional, modern, Persian, Turkish, Kilim, and contemporary designs, in a range of sizes and colors to suit every taste and space.

 

2. How do I choose the right rug for my room?

Choosing the perfect rug depends on your room size, color scheme, and the overall aesthetic you're aiming for. We recommend measuring your space and considering the style of furniture you have. Our customer service team is happy to help with rug selection advice based on your specific needs and preferences.

3. Are the rugs at Rugs1 handmade?

Yes, many of our rugs are handcrafted by skilled artisans using traditional weaving techniques. We take pride in offering high-quality, handwoven rugs that showcase craftsmanship passed down through generations, ensuring both beauty and durability.

4. How do I care for my rug?

To keep your rug looking its best, we recommend regular vacuuming to remove dirt and debris. For spills or stains, blot immediately with a clean, dry cloth. Depending on the material, we also recommend professional cleaning every 1-2 years to maintain the rug's quality and longevity.

5. Do you offer free shipping or returns?

Yes! We offer free shipping on all orders within [your location/region]. If you're not completely satisfied with your rug, we also provide a hassle-free return policy within 5 days of receiving your order. Please refer to our Return & Exchange policy for more details.