Medallion Design 5 x 3 Outdoor Rug Machine Made with Silk-Bamboo

Delivery and Return Information

Buy before 6pm to receive your order next day.

Next day delivery

We offer fast and reliable delivery services to ensure your Rugs1 order arrives safely and on time. All orders are processed promptly and shipped via trusted courier partners. You will receive a tracking number once your order has been dispatched, so you can easily monitor its journey. Delivery times vary based on your location, and shipping fees will be calculated at checkout. Please make sure your shipping details are accurate to avoid any delays.

Drop Point

If you're not completely satisfied with your purchase, we offer a hassle-free return policy. Returns are accepted within 30 days of delivery, as long as the product is in its original condition and packaging. To initiate a return, simply contact our customer support team, and we'll guide you through the process. Please note that return shipping costs may apply, and certain items may be excluded from returns. For more details, please refer to our full return policy.

SHIPPING

Once your order is placed, we’ll process it promptly and ship it via trusted carriers to ensure it arrives in perfect condition. Shipping costs are calculated based on the size, weight, and destination of your order, and will be displayed at checkout. We offer various shipping options, including standard and express delivery, so you can choose the best fit for your needs. Delivery times vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international orders may take longer. Once your order is dispatched, you’ll receive a tracking number to monitor your package in real-time. For more information on shipping fees, international delivery, and estimated delivery times, please refer to our full shipping policy.

Care & Cleaning :

• Our rug collection includes a variety of materials, such as wool, cotton, bamboo, silk, synthetic fibers, and blended materials. Each rug is designed to offer comfort, style, and durability, with specific attention to texture, color retention, and overall design.

To ensure your rug stays beautiful for years to come, proper care is essential. We recommend regularly vacuuming your rug to remove dust and dirt, and immediately addressing spills with a gentle blotting motion (avoid rubbing). For deeper cleaning, professional rug cleaning services are advised to preserve the integrity of the material. Avoid placing your rug in direct sunlight for extended periods to prevent fading. For specific care instructions based on the material of your rug, please refer to the care label included with each purchase.